VITA Volunteers

NOW RECRUITING VITA VOLUNTEERS FOR THE 2024 FILING SEASON

Every year, United Way’s Volunteer Income Tax Assistance program brings in millions of dollars to local communities — dollars to help families jumpstart their savings, reduce debt, and invest in their futures.

VITA depends on dedicated volunteers, who help local residents file their taxes and take advantage of programs like the Earned Income Tax Credit (EITC). 
IRS-certified training is free and volunteer shifts are available at different times and locations to fit your schedule.

Want to make a difference in the lives of neighbors? Become a VITA volunteer today!
 

Benefits of Volunteering

  • Build your resume
  • Learn a valuable skill
  • FREE IRS training & certification
  • Continuing Education Credits for Industry Professionals
  • Make friends!

Volunteer Commitment

  • Attend volunteer training
  • Pass an IRS Certification exam
  • Complete at least three 2-hour shifts during tax season (January-April). Flexible schedule-Morning & Evening shifts available
  • Volunteer remotely or in-person

VITA VOLUNTEER ROLES

Greeters set a positive and friendly tone, welcoming all clients at the VITA site. They provide intake documentation, securely scan copies of documents for tax preparers, answer general client questions, and schedule future or follow-up tax appointments. These volunteers do NOT prepare or review tax returns. Training requirement: Training materials on Standards of Conduct and Intake/Interview will be provided. Training and certification can be done on your own or with VITA staff and volunteers and will take approximately 1-2 hours.

IRS-certified volunteer tax preparers provide quality tax return assistance to clients. Training requirement: All volunteers must first pass Standards of Conduct and Intake/Interview certifications. Training materials on Basic and Advanced Tax Preparation will be provided. Training and certification can be done on your own or with VITA staff and volunteers and will take approximately 8 hours.

All tax returns are examined for quality prior to review with clients. Quality reviewers apply their experience to ensure tax returns are completed correctly. They also assist clients in reviewing their completed returns. Training requirement: All volunteers must first pass Standards of Conduct and Intake/Interview certifications. Training materials on Basic and Advanced Tax Preparation will be provided. Training and certification can be done on your own or with VITA staff and volunteers and will take approximately 8 hours.

HOW TO SIGN-UP

Complete the volunteer interest form and we will notify you once training dates become available. Training will take place in January 2024, with virtual and in-person options available. Visit our main VITA page to learn more about the program.

Questions?

Nathan Terry, Program Manager
nathan@tvunitedway.org
304-366-4550, Ext. 108